Apple - Victim of a Price Drop?
Wednesday, February 27th, 2008With the release of the new MacBook and MacBook Pro machines yesterday, I thought it would be helpful to go check out the iMac, and make sure there have been no changes. Low and behold, there was a change in price on the particular machine that I had purchased.
Put Apple to Work for You
Should Apple reduce its price on any shipped product within 10 days of shipment, you may contact Apple Sales Support at 1-800-MY-APPLE to request a credit of the difference between the price you were charged and the current selling price. To receive the credit you must notify Apple within 14 days of shipment. In the event a credit is given to you, the same credit card that you used to make your purchase will be credited.
The price difference was a mere $61, but none-the-less, this is money I paid, and could easily get back. I called Apple Support at 1-800-MY-APPLE - After collecting my order number, the agent quickly offered me the discount that I was looking for.
When purchasing hardware from a company like Apple, Dell, etc - Always check out the policies on price change. I did this well before my purchase of the iMac, it offers a certain satisfaction that I won’t be left completely screwed in the event of a price change.
Some companies may try to pull a fast one on you. Don’t accept no for an answer, if you are within their written policy! In Apple’s case, the agent quickly accepted my request, and put forward the refund. Nice Job Apple.







